Depositing or withdrawing – both should be hassle-free. Creckex supports Bangladesh's most trusted payment methods so you can transact whenever you need to.
All the most widely used payment options in Bangladesh are available on Creckex
Bangladesh's most widely used mobile banking service. Payments are supported from both personal and agent accounts.
The postal department's mobile banking service. A popular choice for many users thanks to cashback offers and fast processing.
Dutch Bangla Bank's mobile banking service. Especially convenient for bank account holders – a popular choice for larger transactions.
Direct bank transfer for large transactions. All major commercial banks are supported – both NEFT and RTGS are available.
Add funds to your account in just a few simple steps
Log in to your Creckex account. If you're new, complete your registration first — it only takes 2 minutes.
Click "Deposit" on your dashboard. Then choose your preferred method — Mobile Pay, Nagad, Rocket, or bank transfer.
Enter the deposit amount, send the payment to the provided number, and submit your transaction ID.
Once verification is complete, your account balance will be updated automatically. For Mobile Pay and Nagad, this usually happens within 5 minutes.
Your first deposit at Creckex comes with the chance to claim a 100% welcome bonus. Once your account is set up, the bonus is automatically credited on your very first deposit.
A lot of people worry when it comes to sending or withdrawing money online – will my funds get stuck? Is the process complicated? We feel it's worth addressing these concerns in detail at Creckex, as these are questions we hear from users all the time.
The truth is, Creckex's payment system was built with Bangladeshi users in mind. No hassle with foreign cards or crypto. You can deposit using the very same apps you use every day — Mobile Pay for your tea and snacks, Nagad for your electricity bill — all from those same apps, straight into Creckex.
After paying via Mobile Pay or Nagad, make sure to save your transaction ID. You'll need to enter it on Creckex's payment page to have the balance credited. Many users complete the payment but never submit the transaction ID — if you skip that step, your balance won't be updated.
One more thing — Creckex assigns a specific number or payment address for each deposit request. Every new request generates a new number. Sending funds to an old number makes it difficult to match the transaction, so always use the number provided for your latest request.
All transactions on Creckex are secured with SSL encryption. Your payment details are never shared with any third party. Every transaction is logged, which helps resolve any disputes quickly and accurately.
Getting your winnings out is the most important part. To withdraw on Creckex, head to the "Withdraw" option in your dashboard. Funds are sent directly to your registered Mobile Pay or Nagad number. If you want to use a different number, you'll need to contact support for verification first – this is strictly for your security.
Withdrawal requests are typically processed within 15 to 30 minutes of submission. During peak hours it may take a little longer, but it shouldn't exceed an hour. Bank transfers take a bit more time – generally between 2 and 6 hours.
One important thing to keep in mind – KYC verification must be completed before your first withdrawal. You'll need to submit a photo of your national ID and a selfie, and verification typically takes within 24 hours. Once verified, you won't need to go through the process again.
Made a payment but your balance hasn't shown up? Wait 30 minutes first. If it still hasn't appeared, reach out to Creckex live chat with your transaction ID. The support team will get it sorted quickly.
The same applies to withdrawals — if it takes more than an hour, reach out via live chat. Minor delays can occasionally occur due to system load, but stuck transactions are very rare.
Log in and click on the Withdraw section.
Choose the amount you'd like to withdraw and the method you want it sent through.
Review your details and press the Submit button.
You'll receive an SMS confirmation on your mobile within 15–30 minutes.
Creckex's payment gateway follows international security standards.
Deposit & withdrawal limits for all methods at a glance
VIP High Roller members have separate withdrawal limits that are significantly higher. At the Diamond tier, there is no set limit. For more details, High Roller View page.
It's no surprise that Mobile Pay is the most-used payment method among Creckex users. In Bangladesh, Mobile Pay is practically in everyone's pocket — from roadside tea stalls to online gaming, it works everywhere.
Nagad is quickly gaining popularity, especially among users who love cashback rewards. Rocket is the go-to choice for Dutch Bangla Bank account holders. Bank transfer, on the other hand, is preferred by high rollers since it makes sending large amounts much more straightforward.
Interestingly, the average Creckex user relies on two payment methods — Mobile Pay for smaller deposits and bank transfer for larger withdrawals. That kind of flexibility is what sets the platform apart.
Over the past six months, transaction volume through mobile banking on Creckex has grown by 45%. Nagad is seeing the fastest growth of all.
Creckex is committed to keeping your money safe
All transactions are protected with military-grade encryption. Your payment information is completely safe from theft.
Every account goes through identity verification. This prevents anyone else from gaining access to your account.
Suspicious transactions are flagged automatically. An immediate alert is sent whenever unusual activity is detected.
User funds are kept completely separate from the company's operational funds. Your money is safe at all times.
The payment system is monitored around the clock. Any issues are detected and resolved promptly.
If a deposit fails or funds are deducted due to a technical issue, a refund is processed within 30 minutes.
Frequently Asked Questions